Frequently asked questions.

Do you not find the answer to the question about fitness equipment that you ask yourself? Contact rouser immediately and our staff will respond immediately.

What types of payment methods do rouser accept?

See available payment and financing options in your check out as it depends on your region.

Does rouser's fitness equipment ship outside of the continetal other country(international customers) ?

Rouser fitness equipment ships gear all around the world. The price in rouser website is EXW-factory term , If you live outside you will be contacted us (info@rouserfitness.com) for additional shipping charges.

I'm placing an order, but i would like to pay with multiple credit cards. do i need to call in my order?

You don't need to call us to place an order. If you'd like to pay for your order using multiple credit cards, you can purchase a gift card for the desired amount and use that to pay.

What do I do if I believe my product is faulty or has been damaged during shipping?

If you have an issue or a product that has been damaged, please send an email to info@rouserfitness.com detailing the issue, please include your order number and what course of action you are hoping for.

Where can I find fitness equipment product specifications and information?

More detailed rouser fitness equipment product specifications are included at the product listing on www.rouserfitness.com . If you have additional questions, please contact our customer support team at info@rouserfitness.com

Where can I find rouser fitness equipment warranty information?

The warranty information is listed in the specification section of each product listing.